Lead Engagement Platform
SydSen offers a comprehensive lead engagement platform that brings together digital expertise and a large call center infrastructure.
Presented by
The Platform
The engagement platform is a comprehensive solution designed to enhance lead generation, capture, and conversion processes. It integrates digital marketing strategies with a robust call center infrastructure to maximize lead engagement and conversion rates.
Digital Services That Drive Growth
Whether you’re launching a new campaign or building your brand from the ground up, SydSen Digital offers a full suite of services to amplify your online presence and performance.
💰
Pay-Per-Click (PPC)
Reach ready-to-convert audiences with performance-optimised Google, Meta, and LinkedIn ads.
📱
Social Media Management
Engage your audience with tailored content, community management, and platform-specific strategies.
📣
Social Media Marketing
Build engaging campaigns that resonate with your audience and drive measurable leads that enter the client lifecycle.
🔖
Brand Development
Define your voice, identity, and position in-market with a brand strategy tailored to your growth.
🎨
Creative & Design
Design assets for your brand - We cover dealer stationary, marketing materials, and digital assets that makes your brand feel premium.
🖥️
Website Design
Create high-performing websites that look great, load fast, and guide users toward action.
🔍
Search Engine Optimisation (SEO)
Improve your organic visibility with technical SEO, content optimisation, and growth-focused audits.
The Lead Engagement Lifecycle
Building on top a strong digital presence, each brand requires a complete engagement lifecycle.
Success is earned by hard work - and engagement of each leads to maximise its potential ensures maximum market reach. Our expertise will position your brands voice in a premium position.
🎯
Lead Generation
Drive targeted traffic through SEO, PPC, and campaigns designed to attract high-intent prospects.
📥
Capture & Enrich
Capture every lead touchpoint and enhance with behavioural and source data for smarter segmentation.
✅
Qualify & Score
Evaluate and prioritise leads using scoring models to identify the ones most ready to buy.
💬
Nurture & Follow-up
Engage leads through personalised follow-ups, WhatsApp sequences, and pre-sales conversations.
💼
Convert & Handoff
Hand over sales-ready leads to your team with full context, boosting close rates and response times.
📊
Reporting & Feedback
Track performance across every touchpoint with live dashboards and campaign-level insights.
🔁
Recycle
Reintroduce unconverted leads into nurturing flows, retargeting them for future conversion.
After Sales Engagement
Maintaining strong customer relationships doesn't end at the point of sale—it begins there. Our After Sales Engagement services are designed to keep your brand top-of-mind, build long-term loyalty, and unlock hidden value across the ownership lifecycle. From proactive service reminders to finance maturity conversations, we help you deliver meaningful, timely touchpoints that drive retention, satisfaction, and repeat business.
📊
Customer Satisfaction Surveys
Measure loyalty and service quality with targeted surveys that help you retain more customers.
🚨
Recall Campaigns
Execute compliant, high-touch outreach for vehicle recalls with rapid contact and scheduling.
🛠️
Service Bookings & Reminders
Keep workshops full and customers on schedule with automated service booking support.
💸
Finance Maturity Engagement
Proactively re-engage finance clients at end-of-term to upsell, renew, or transition to new deals.
Build Your Package
Select your digital services
Select your call center services
Pricing Estimation
The below serves as a pricing estimation based on the services selected above. A more detailed costing will be finalised as part of drafting a SLA agreement.
| Service | Quantity | Initial | Monthly |
|---|---|---|---|
| Digital Services | |||
|
Pay-Per-Click (PPC)
Pay Per Click on The Google Ad network. Includes Google Search, Display, and YouTube Ads.
Includes Monthly Reporting Pack and Strategy Session.
Consists of Initial Setup and Monthly Management Fee.
|
--- | ||
|
Social Media Management
Social Media Management on Facebook and Instagram.
Includes Social Calendar (12 Designs), Community Management/Engagement, Monthly Reporting Pack, and Strategy Session.
|
--- | --- | |
|
Social Media Marketing
Social Media Marketing on Facebook and Instagram.
Includes Ad Design (12 Designs), Ad Management, Monthly Reporting Pack, and Strategy Session.
|
--- | --- | |
|
Brand Development
Brand Development and Strategy.
Includes Brand Strategy, Brand Guidelines, and Brand Assets.
|
--- | --- | |
|
Creative & Design
Design Services and Assets for your brand.
Includes Brochures, Stationary, Ads, Billboards and Design Assets
|
hours / month
|
--- | |
|
Website Design
Website Design and Development.
Includes Website, Hosting, Maintenance, Content Updates, and Monthly Reporting Pack.
|
--- | ||
|
Search Engine Optimisation (SEO)
Search Engine Optimisation (SEO) Services for Organic Brand Growth.
Includes on-site, GMB, Technical SEO Audits and Organic Traffic Report Pack.
|
--- | ||
| Ad Expenditure | |||
|
PPC Media Expenditure
Pay Per Click Media Expenditure on The Google Ad network. Includes Google Search, Display, and YouTube Ads.
|
Monthly
|
--- | |
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Social Media Expenditure
Social Media Advertising Expenditure on Facebook and Instagram.
|
Monthly
|
--- | |
|
Marketing Expenditure Commision
Industry Standard Marketing Expenditure Commission on Ad Spend.
|
15%
of ad spend |
--- | |
| Call Center Services | |||
|
Funnel Nurturing
Based on a per answered call basis, this service includes lead engagement, follow-ups, and nurturing.
|
Calls Answered
|
--- | |
|
CRM Platform
Access to our CRM platform for managing leads, nurturing flows, and reporting.
|
Users
|
--- | |
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Lead Recycling
Recycle unconverted leads into nurturing flows, retargeting them for future conversion.
|
Calls Answered
|
--- | |
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Customer Satisfaction Surveys
Conduct customer satisfaction surveys to measure service quality and customer loyalty.
|
Calls Made
|
--- | |
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Customer Resolution Center
A dedicated center for resolving customer issues and inquiries, ensuring high service quality.
|
Agents
|
--- | |
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Managers
|
--- | ||
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Service Bookings & Reminders
Automated service booking support to keep workshops full and customers on schedule.
|
Calls Answered
|
--- | |
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Finance Maturity Engagement
Engage with customers based on their financial maturity, offering tailored solutions to meet their needs.
|
Calls Answered
|
--- | |
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True Caller Add On
Add-on service to enhance lead identification and engagement through True Caller integration.
|
--- | --- | |
| Total | --- | --- | |
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Note: All prices are estimates and subject to final agreement.
All pricing excludes VAT.
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